Streamlining Processes for Enhanced Efficiency

Retail and Wholesale Supply Chain Management

The Retail and Wholesale sector is undergoing rapid transformations. Rising customer demands, the surge in e-grocery, rising labor costs, changing regulations, and a shortage of workforce are among the complex challenges contributing to the increasing complexity of wholesale supply chain management.

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More efficient supply chain:

Our solutions for retail supply chain management ensure increased transparency and greater efficiency in your supply chain. This results in lower costs and CO2 emissions.

Reduced E-commerce costs:

In the area of e-grocery delivery, loss-making activities can be made significantly more efficient, thereby saving costs.

Optimized store delivery:

Data-driven optimisation of routing and loading ensures greater efficiency and higher profits.

Improved collaboration:

ORTEC’s software ensures improved end-to-end collaboration in wholesale supply chain management.

Increased customer satisfaction:

Supply chain optimization provides better customer service while reducing costs.

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Let us show you how our software can help you

Transform Retail & Wholesale with our industry-focused solution suites

In this fast-paced world of Retail & Wholesale, efficient delivery operations are critical to staying ahead of the competition. Our cutting-edge solutions are designed to streamline your delivery processes, whether you’re managing last-mile grocery deliveries, distributing goods from central hubs to retail stores, or handling B2B foodservice deliveries to HORECA clients. By leveraging advanced algorithms and real-time data, our software helps you reduce costs, enhance efficiency, and improve customer satisfaction. Join the ranks of industry leaders who have transformed their delivery operations with our powerful solutions and take your business to new heights.

Our solution segments

e-Grocery Delivery

Revolutionize your last-mile delivery

DISCOVER E-GROCERY

Store Delivery

Optimize Internal Distribution from Central Hubs to Stores

DISCOVER STORE DELIVERY

Food & Beverage Wholesale Distribution

Streamline B2B foodservice deliveries

DISCOVER FOOD & BEVERAGE

ORTEC B2B Foodservice deliveries optimization software

e-Grocery delivery

Revolutionalize your last-mile delivery with our e-Grocery Delivery solution

The e-grocery market is booming, with consumers expecting faster and more reliable deliveries. Trends such as same-day delivery, eco-friendly delivery options and personalized delivery windows are becoming standard expectations among consumers. Consumers also expect seamless integration across online and offline channels for a consistent shopping experience.

To address these rising customer expectations while cutting down on e-grocery delivery expenses, we introduce ORTEC e-Grocery Delivery, an innovative solution for Integrated time slot booking, planning, dispatch and execution featuring advanced grocery delivery management functionalities. Our dynamic system leverages real-time feedback and yield management, powered by advanced mathematics and machine learning technology. Embrace the future of e-grocery delivery with our innovative software, designed to enhance your operational efficiency and boost customer satisfaction.

Benefit from ORTEC’s e-Grocery Delivery solution: Maximize Efficiency, Delight Customers, Drive Growth

Lower fulfilment costs
10 % (or more) cost savings
Increased delivery capacity
10 – 15 % more deliveries
Improved customer experience
20 – 30 % more timeslot options
Enhance execution visibility and increased productivity
Manage capacity, handle exceptions and offer better customer service

Challenges in e-Grocery delivery

Complex delivery logistics: Fulfilling numerous orders with varying delivery locations and time windows requires sophisticated route planning and optimization.
Ensuring Customer Satisfaction: Meeting the increasing demand for various fulfillment options and time slot preferences while managing operational costs.
Last-Mile efficiency: Efficiently navigating urban environments and managing last-mile delivery to customers’ doorsteps while minimizing delivery times and costs can be challenging.
Peak Demand Handling: Managing surges in demand during peak shopping periods, such as holidays or weekends, while maintaining service quality and delivery standards can strain resources.
Adaptability in Routing: The necessity to reroute deliveries during execution and quickly adjust to unforeseen changes.
Sustainability and Environmental Impact: Balancing the convenience of e-grocery delivery with environmental concerns, such as carbon emissions from delivery vehicles, packaging waste, and sustainable sourcing, presents a challenge for businesses.

Optimize your e-Grocery with ORTEC’s e-Grocery Delivery Suite

The rise of e-grocery reflects shifting consumer preferences towards doorstep delivery. This trend, fueled by technological advancements and accelerated by the pandemic, poses challenges for retailers, particularly in the realm of last mile logistics. Unlike standard e-commerce deliveries, grocery delivery entails unique complexities. Retailers must address these challenges while maintaining profitability. Tailored software solutions leveraging advanced optimization technology offer a promising avenue to enhance efficiency in e-grocery delivery and meet consumer expectations in this evolving landscape.

Unlock the future of last-mile delivery with ORTEC’s e-Grocery solution

ORTEC e-Grocery Delivery solution can empower companies to seamlessly integrate time slot booking, streamline routing and enhance last-mile execution for optimized operations. This results in boosted delivery capacity, heightened customer satisfaction, and a commitment to sustainability and cost-effectiveness. Our comprehensive solutions are focusing on the following three key areas:

Operational Planning:
Our integrated system streamlines timeslot booking, planning, dispatch, and execution using state-of-the-art optimizers. Advanced timeslot booking and continuous optimization, driven by parallel processing, ensure schedules are constantly refined to increase capacity for new timeslots.
Preparation:
We support future capacity needs with tools for order forecasting and “What-If” scenarios. This proactive approach helps you prepare for demand fluctuations and optimize resource allocation.
Continuous Improvement:
By leveraging machine learning and AI, our system continuously learns from real-world operations to refine optimization parameters for future planning, including doorstep and travel times, ensuring ongoing enhancements in efficiency and performance.

Discover our case studies for e-grocery delivery

Store Delivery

Optimize your distribution process to stores with the ORTEC Store Delivery solution

Store delivery involves managing and optimizing the transport of goods from central distribution centers to individual retail stores. This includes activities like route optimization, vehicle assignment, load balancing, dispatching, real-time delivery monitoring, and effective communication with carriers and warehouse staff. The goal is to ensure efficient and timely replenishment of retail stores.

Retailers are rapidly evolving store delivery methods to meet changing consumer behaviors and improve efficiency. Trends include just-in-time delivery to minimize inventory costs and boost freshness, and sustainability initiatives such as using electric vehicles and advanced route optimization to cut carbon emissions. The rise of omnichannel retailing also requires flexible delivery solutions for both physical stores and online order fulfillment.

Our solution helps retailers adapt to these trends with centralized management, dynamic routing, and real-time synchronization. Stay ahead in store delivery with our software designed to boost operational efficiency and success in today’s retail environment.

Benefit from ORTEC Store Delivery solution: Enhance efficiency, Reduce costs, Promote sustainability

With over 40 years of experience in data science, our solutions have helped industry leaders save up to 10% in logistics costs.

Lower delivery costs
10 % or more cost savings
Increased vehicle saturation
7 – 13 % better truck utilization
Improved SLA’s
Increased on-time deliveries
Enhanced Execution visibility and streamlined operations:
Manage capacity, handle exceptions, centralized processes (incl. planning)

ORTEC Store Delivery optimization solution

Challenges in Store Delivery

Complexity: The increasing number of convenient stores, limited storage space and frequent replenishment demands add significant complexity to the distribution process.
On-time delivery: Managing varied time windows for different stores requires intricate and precise delivery scheduling to ensure timely arrivals and avoid disruptions.
Transport management: Handling diverse transport flows, including hub planning, multi-load operations and reverse logistics, present significant logistical challenges.
Loading operations: Managing a variety of load carriers and compartments, including multi-temperature zones and specialized equipment, alongside restrictions on loading docks, complicates the loading process.
Sustainability: Addressing environmental concerns by incorporating eco-friendly delivery options, such as electric vehicles and optimized routing, is essential to reducing carbon emissions and promoting sustainable practices within store delivery operations.

Empower your organization with ORTEC’s Store Delivery solution

Store delivery management is essential for ensuring on-time deliveries and meeting customer expectations. With limited capacity and rising demand, businesses must balance costs and operational efficiency while minimizing environmental impact. Smart optimization and real-time dispatch capabilities are crucial for effective store delivery.

Our store delivery solution suite offers end-to-end visibility and control, seamlessly integrating loading and route optimization with comprehensive planning and execution functionalities. Utilizing AI-driven recommendations and data analytics, our software helps businesses predict demand, streamline operations, plan optimized routes, execute deliveries, monitor performance, and continuously improve processes. By leveraging these advanced capabilities, you can enhance efficiency, reduce costs, and promote sustainability in your store delivery operations.

Our solution highlights

Before operations: Predict & Prepare:
This phase enables companies to forecast demand, estimate the required capacity, and simulate or model upcoming operations (via the definition of master routes), ensuring thorough preparation.
During operations: Plan-Execute-Monitor:
Leveraging actual data, this stage involves planning and scheduling of daily operations with real-time adjustments and control tower oversight to ensure smooth execution. On top of that, it supports on visibility and collaboration with various stakeholders (carriers, warehouse, drivers, etc.)
Post operations: Improve:
Utilizing AI and machine learning, this phase focuses on continuous business improvement by analyzing performance data (such as stop and driver times) for enhanced efficiency and effectiveness.

Discover our case studies for store delivery

Coop

Carrefour

Discover more

Food & Beverage Wholesale Distribution

Streamline B2B Foodservice deliveries

In the rapidly evolving food and beverage wholesale distribution sector, several key trends are shaping the industry. The increasing demand for efficiency and reliability has driven the adoption of AI-powered route optimization, which significantly reduces delivery times and fuel consumption. Real-time tracking systems provide transparency, allowing businesses to ensure timely and accurate deliveries, crucial for maintaining food safety standards. Temperature-controlled transport solutions are becoming more prevalent to preserve the quality and freshness of perishable goods during transit. Additionally, the shift towards electrifying delivery fleets is gaining traction, motivated by cost savings and sustainability goals.

By leveraging advanced route optimization solutions, such as the ORTEC Food & Beverage Wholesale Distribution, businesses can streamline their logistics, enhance operational efficiency, and improve customer satisfaction, all while staying ahead of industry trends and meeting the high standards of the HORECA foodservice distribution.

Discover the game-changing benefits of ORTEC’s F&B Wholesale Distribution solution

Our AI-powered route optimization can make your delivery routes 12-18% more efficient, ensuring quicker and more cost-effective deliveries
Enjoy a 5-8% improvement in route adherence, enhancing reliability and customer satisfaction.
Say goodbye to time-consuming manual planning with over a 70% reduction in manual route planning efforts
Benefit from a 5-10% increase in delivery capacity, allowing you to serve more customers with the same resources

Foodservice Distribution: A very competitive and challenging landscape

Maintaining Food Safety and Quality: Ensuring that perishable goods are transported under the right conditions to maintain freshness and comply with food safety regulations.
Timely and efficient deliveries: Meeting strict delivery windows to avoid disruptions (which can lead to dissatisfied customers and lost business) and planning efficient routes to minimize travel time and fuel costs
Cost control and Sustainability: Managing rising costs related to fuel, labor, and vehicle maintenance while adopting eco-friendly practices to reduce the carbon footprint
Real-Time Tracking and Transparency: Providing customers with real-time updates on delivery status and handling any delays or issues proactively
Customer Expectations and Service Quality: Meeting high expectations for service reliability, quality, and communication in a competitive market
Adaptability to Market Changes: Quickly adapting to fluctuations in demand, changes in customer preferences, and disruptions such as supply chain issues or economic downturns.

Revolutionize your foodservice distribution with ORTEC’s cutting-edge Food & Beverage Wholesale Distribution solution

To enable a cost-effective, sustainable, and agile last-mile delivery process, our solution provides food & beverage wholesale distribution companies with an end-to-end platform that fosters continuous improvement. It covers every angle from strategic analysis, daily delivery planning, dispatch, and execution to data-driven analytics. This comprehensive approach ensures operational transparency, empowering companies to pinpoint areas for enhancement and chart a course toward efficiency and service excellence.

Experience a new level of efficiency and performance with our advanced transport solutions, specifically tailored for foodservice distribution. Our cutting-edge features address the unique challenges of the HORECA sector, ensuring your operations are smooth, efficient, and reliable.

Our solution highlights

Daily Routing and Execution:
Streamline operations with efficient route planning, dispatch, and real-time monitoring. Our software reduces delays, optimizes driver schedules, and boosts productivity, ensuring timely deliveries.
Dynamic Delivery Route Optimization:
Maximize efficiency with AI-driven route adjustments based on real-time demand, data, traffic, and delivery windows. Save time and fuel while meeting customer expectations..
Advanced Performance Analytics:
Leverage data for deep insights into delivery operations. Identify trends and improvement areas to enhance accurary, reduce costs, and improve service quality.
Territory & Frequency Optimization:
Optimize service by effectively dividing territories and optimize frequency of deliveries to balance workloads, reduce unnecessary trips and ensure high service levels.
Track & Trace / Where-Is-My-Order:
Enhance transparency and customer satisfaction with real-time updates and accurate ETAs. Customers can track their orders from dispatch to delivery, reducing inquiries, improving communication, and building trust.